• About us

Customer Intimacy

Every traveller has different desires. ITG companies acknowledges this by creating journeys for customers who are looking for personalized experiences. We want to be a travel partner rather than a traditional travel agency. In order to achieve this personal contact is key. That’s why we offer customized, pure experiences all over the world instead of pre-fab tours. Regular contact with our customers to advise and guide them during the customer journey is vital. We care about our travellers and help them to realize their ideal journey.

Expertise

Our travel specialists are well aware of the fact that the customer trusts them to take care of their most valuable time; their holiday. They listen to their desires before advising the best suitable journey. All specialists of ITG companies have their specific area of expertise and are very capable of translating the customers wishes into the perfect trip. They like to take this a step further by enriching the travel plans of the customer and ensuring peace of mind by organizing it to perfection.

The board - COO ITG Companies

Elke Kuipers

Elke started her career in South Africa after her hospitality studies. She fell in love with the country and was very impressed with the high level of customer service. It inspired her to successfully manage a Dutch chain of travel agencies specializing in African holidays for several years. When she met Harco they discovered they share a mutual love for Africa and customer experiences. Elke then joined the company to enhance the sales department. Soon after her arrival the customer journey was introduced to make sure there is frequent, personal contact with the customers. By getting to know the people you serve it’s easier to create memories for a lifetime and build a solid relationship with them.

The board - CEO ITG Companies

Harco van Uden

After finishing his studies, Harco travelled to Zimbabwe, Africa. While organizing canoe trips in the true wilderness he discovered his passion for travel and unique experiences. It became his mission to create once in a lifetime experiences for other people. He wanted travellers to return with memories that would enrich their lives, just like he had experienced himself. As a consequence he founded a travel company that carefully looks at the needs of every single customer with tailor made trips instead of offering standard trips. It’s still the basic principle of ITG companies. This approach turned out to be a success. ITG companies expanded and now offers over 120 destinations around the globe.
 

The board - CPO ITG Companies

Marlous Willekens

In her most recent role as Head of Contracting, was responsible for accommodation purchasing for Sunweb’s Sun Holidays division. Prior to that, she held various positions at TUI and RIU Hotels, bringing over 20 years of experience in Product, Purchasing, and Sales, which will serve her well in her new role as CPO. Marlous: “I look forward to making a positive contribution to the expansion and growth of ExperienceTravel/ITG and achieving great results together with Harco, Elke, and the team.
ITG Companies
International Travel Group (ITG) is a Dutch company and represents a number of specialised direct-selling travel brands.

Brands

Contact

Address

  • 's-Hertogenbosch office

  • Hambakenwetering 8A

  • 5231 DC 's-Hertogenbosch

  • The Netherlands

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