The board - COO ITG Companies
Elke started her career in South Africa after her hospitality studies. She fell in love with the country and was very impressed with the high level of customer service. It inspired her to successfully manage a Dutch chain of travel agencies specializing in African holidays for several years. When she met Harco they discovered they share a mutual love for Africa and customer experiences. Elke then joined the company to enhance the sales department. Soon after her arrival the customer journey was introduced to make sure there is frequent, personal contact with the customers. By getting to know the people you serve it’s easier to create memories for a lifetime and build a solid relationship with them.
The board - CEO ITG Companies
Harco van Uden
After finishing his studies, Harco travelled to Zimbabwe, Africa. While organizing canoe trips in the true wilderness he discovered his passion for travel and unique experiences. It became his mission to create once in a lifetime experiences for other people. He wanted travellers to return with memories that would enrich their lives, just like he had experienced himself. As a consequence he founded a travel company that carefully looks at the needs of every single customer with tailor made trips instead of offering standard trips. It’s still the basic principle of ITG companies. This approach turned out to be a success. ITG companies expanded and now offers over 120 destinations around the globe.